AI voice agents and chatbots for wholesale & distribution
Wholesalers answer constant stock and delivery questions. AI takes repeat orders, gives delivery schedules and handles new trade account applications.
On the phone
- Takes repeat orders from trade customers
- Answers stock and delivery questions
- Takes new trade account enquiries
- Logs returns and damaged goods
In chat and messages
- Takes orders and checks stock from your list
- Shares delivery schedules
- Collects new account details
- Answers product specification questions
What it sounds like
An example of how your AI voice agent would handle a call, using your own prices, times and rules.
Questions it answers for you
- “Do you have this in stock?”
- “When's your delivery to Tipperary?”
- “Can I open a trade account?”
- “What's the minimum order?”
- “Can I return damaged stock?”
CallerCan I order my usual for Thursday?
AI voice agentOf course. Your last order was 10 cases of the 5-litre cleaner and 4 cases of gloves. Same again?
CallerYes.
AI voice agentDone. Delivery is Thursday morning.
When a person is needed
Pricing and account disputes go to your sales team.
More in Manufacturing & Industrial
Engineering & Fabrication
Collect drawings and specs, give lead times and route urgent breakdowns to the workshop.
Food & Drink Producers
Handle trade orders, stockist questions and product queries for retailers and customers.
Joinery & Kitchen Makers
Qualify kitchen, wardrobe and stair enquiries and book design visits.
Plant & Equipment Hire
Check availability, take hire bookings and handle breakdown calls from site.
Hear it before you decide
Ring Jessica, our AI receptionist, or chat with our AI assistant. Ask them anything about your business.