AI voice agents and chatbots for restaurants
The phone always rings at 7:30 on a Saturday. AI takes the booking, answers questions about the menu and dietary needs, and texts a reminder so the table isn't left empty.
On the phone
- Takes table bookings during service without pulling staff off the floor
- Answers menu, opening hours and parking questions
- Shares allergen information from your own allergen list and flags anything unclear to staff
- Manages cancellations and offers the table to the waiting list
In chat and messages
- Takes bookings from your website, Google and Instagram
- Collects party size, occasion and dietary needs ahead of time
- Sends reminders and confirmation links to reduce no-shows
- Answers questions about group menus and private dining
What it sounds like
An example of how your AI voice agent would handle a call, using your own prices, times and rules.
Questions it answers for you
- “Have you a table for four tonight?”
- “Do you have gluten-free options?”
- “Can we bring a birthday cake?”
- “Do you do early bird?”
- “Is there parking nearby?”
CallerHave you a table for six on Saturday night?
AI voice agentI have 6:45 or 8:30 for six. Any dietary needs I should note?
CallerOne coeliac.
AI voice agentNoted. You're booked for 8:30 on Saturday. I'll tell the kitchen, and we'll text you a reminder on Friday.
When a person is needed
Large parties, complaints and complex allergy questions are passed to the manager.
More in Food & Hospitality
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Answer the constant opening-hours calls, take cake and catering orders and keep the queue moving.
Caterers
Capture event enquiries with dates, numbers and dietary needs, then send menus and quotes faster.
Hotels & B&Bs
Answer availability and guest questions 24/7, take direct bookings and cut reliance on booking sites.
Pubs & Bars
Book tables and function rooms, answer match-day and music questions and take party enquiries.
Takeaways
Take phone orders during the rush, answer delivery questions and stop losing orders to busy lines.
Wedding Venues
Check dates, send brochures and book show-arounds for couples within minutes of their enquiry.
Hear it before you decide
Ring Jessica, our AI receptionist, or chat with our AI assistant. Ask them anything about your business.