An AI receptionist that never misses a call
Your AI voice agent answers the phone in a natural voice, knows your prices and policies, books appointments and texts you the details. When a caller needs a person, it puts them through to you.
CallerMy boiler has stopped and there's no heat or hot water.
AI voice agentSorry about that. Is there any smell of gas?
CallerNo.
AI voice agentOkay. I'll send this to our engineer now as urgent. What's your Eircode, and is there a number we can reach you on?
You choose when it answers
After hours
Your phone rings as normal during the day. Evening, weekend and bank holiday calls go to your AI agent.
When you're busy
If you don't pick up within a few rings, the call goes to your AI agent instead of voicemail.
Every call
Your AI agent answers everything, handles the routine calls and transfers the rest to you or your team.
What it handles
Bookings and reschedules
Checks your calendar and books, moves or cancels appointments while the customer is on the line.
Questions about your business
Prices, opening hours, areas covered, parking, payment options, anything you've given it.
Lead capture
Takes the caller's name, number, Eircode and the details of the job, then texts or emails them to you.
Triage and urgent calls
Asks the questions you set, spots urgent calls and transfers them straight to your mobile.
Messages for your team
Takes a proper message for a named person and sends it on with a summary of the call.
Follow-up
Sends the caller a text after the call with a booking confirmation, link or next step.
Included with every voice agent
- Natural voices and accents you choose
- Works with your existing phone number
- Call summary sent to you after every call
- Recordings and transcripts on Growth and Scale
- Trained on your own information, not the internet
- Monthly report of calls, bookings and leads
Every plan also includes an AI chatbot. See what the chatbot does or browse examples by industry.
Voice agent questions
Can it transfer calls to me?
Yes, on Growth and Scale. It can put a caller through to your mobile or a colleague when the call is urgent or the caller asks for a person.
What happens if a caller gets annoyed?
It stays calm, apologises and offers to take a message or transfer the call. You can set it to transfer anyone who asks for a person.
Can it handle Irish accents?
Yes. Modern voice AI copes well with Irish and UK accents. Ring Jessica and test it with your own.
Can it make outbound calls?
Yes, on the Scale plan. It can ring customers to confirm appointments, follow up on quotes or win back past customers.
Hear it before you decide
Ring Jessica, our AI receptionist, or chat with our AI assistant. Ask them anything about your business.