AI voice agents and chatbots for body shops
Body shop customers want an estimate quickly, and that starts with photos. AI collects them, takes the insurance details and books the car in for inspection.
On the phone
- Takes accident and damage details
- Explains how the insurance process works with you
- Books cars in for inspection
- Gives repair status updates you share
In chat and messages
- Collects damage photos for an initial estimate
- Takes insurer and claim details
- Arranges courtesy car requests
- Sends updates when the car is ready
What it sounds like
An example of how your AI chatbot would handle a message, using your own prices, times and rules.
Questions it answers for you
- “Can you give me a price from photos?”
- “Do you work with my insurance?”
- “Do you have a courtesy car?”
- “How long will it take?”
- “Is my car ready?”
Website chatCustomer: Someone hit my rear bumper in a car park.
AI chatbot: Sorry to hear that. Please send a few photos of the damage. Are you claiming through insurance?
Customer: Not sure yet.
AI chatbot: That's fine. We'll send a rough estimate from the photos first, so you can decide.
When a person is needed
Final estimates and insurer discussions are handled by your estimator.
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Hear it before you decide
Ring Jessica, our AI receptionist, or chat with our AI assistant. Ask them anything about your business.