AI voice agents and chatbots for haulage & logistics
Transport offices are under pressure all day. AI takes new load enquiries, shares delivery updates and gets problems to the right planner.
On the phone
- Takes load enquiries with weight, size and route
- Gives delivery ETAs from your updates
- Routes urgent issues to the planner
- Answers questions about services and areas
In chat and messages
- Collects load details for quotes
- Shares delivery status
- Captures new customer account enquiries
- Collects proof-of-delivery requests
What it sounds like
An example of how your AI voice agent would handle a call, using your own prices, times and rules.
Questions it answers for you
- “Can you move a full load to Rosslare?”
- “Where's my delivery?”
- “Do you do refrigerated transport?”
- “Do you go to the UK?”
- “Can I get a proof of delivery?”
CallerWhere's the delivery for our Clonmel site?
AI voice agentThe latest update says the truck is due at 2:30pm. Would you like a text when it's 30 minutes away?
CallerYes please.
AI voice agentDone. I'll text you on this number.
When a person is needed
Pricing, contracts and incidents go to the transport manager.
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Hear it before you decide
Ring Jessica, our AI receptionist, or chat with our AI assistant. Ask them anything about your business.