AI voice agents and chatbots for software & SaaS
Software teams answer the same how-to questions over and over. AI answers from your help docs, collects bug reports properly and books demos for sales-ready visitors.
On the phone
- Answers product and billing questions by phone
- Books demos with your sales team
- Logs bug reports with the right details
- Routes enterprise enquiries to the right person
In chat and messages
- Answers how-to questions from your documentation
- Collects bug details, screenshots and browser info
- Qualifies trial users and books demos
- Points users to the right help article
What it sounds like
An example of how your AI chatbot would handle a message, using your own prices, times and rules.
Questions it answers for you
- “How do I export my data?”
- “Do you integrate with Xero?”
- “Can I change my plan?”
- “Is my data stored in the EU?”
- “How do I add a user?”
Website chatCustomer: How do I add another user to my account?
AI chatbot: Go to Settings, then Team, then select Invite user. They'll get an email to set up their login. Would you like the full guide?
Customer: Thanks, that's it.
AI chatbot: Glad it's sorted. Just ask if you need anything else.
When a person is needed
Account-level billing changes and bugs that block work are escalated to your support team.
More in Business & Information
Consultants & Professional Services
Qualify prospects, book discovery calls and answer service questions while you're with clients.
IT Support & Managed Services
Log support tickets 24/7, solve common issues first time and route urgent problems to the on-call tech.
Printing & Signage
Gather print specs, files and deadlines up front, and give quick price guides for common jobs.
Recruitment Agencies
Screen candidates, answer job questions and book interviews without recruiters stuck on the phone.
Training & Education Providers
Answer course questions, take enrolments and send reminders for classes and exams.
Hear it before you decide
Ring Jessica, our AI receptionist, or chat with our AI assistant. Ask them anything about your business.