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AI voice agents and chatbots for home care providers

Home care providers need to respond quickly to families and to recruit carers continuously. AI handles enquiries and applications and gets urgent calls to the coordinator.

Voice

On the phone

  • Takes care enquiries from families
  • Routes urgent client calls to the coordinator
  • Takes carer job applications
  • Answers questions about services and areas covered
Chat

In chat and messages

  • Collects care needs and contact details
  • Books assessment visits
  • Collects carer applications and CVs
  • Answers questions about funding options you support
Example call

What it sounds like

An example of how your AI voice agent would handle a call, using your own prices, times and rules.

Questions it answers for you

  • “Do you cover our area?”
  • “How do I arrange care for my mother?”
  • “Are you hiring carers?”
  • “How much is an hour of care?”
  • “Can I change my visit times?”
Call answered by AI

CallerI'm looking for home care for my dad.

AI voice agentI'm sorry he needs support. We can help. Where does he live, and roughly how many hours a week?

CallerThurles, maybe 10 hours.

AI voice agentWe cover Thurles. I'll book an assessment visit with our care coordinator. Would Wednesday suit?

When a person is needed

Care plans, clinical needs and urgent calls go to the coordinator.

Hear it before you decide

Ring Jessica, our AI receptionist, or chat with our AI assistant. Ask them anything about your business.