AI voice agents and chatbots for funeral directors
Families call at all hours, often in distress. A calm voice agent answers every call, gathers the essential details gently and connects urgent calls to the director on duty straight away.
On the phone
- Answers out-of-hours calls with a calm, respectful tone
- Collects the essential first-call details and connects the director on duty
- Shares reposing, removal and funeral times you've published
- Answers questions about directions, parking and the church or crematorium
In chat and messages
- Answers questions about arrangements and services on your website
- Shares funeral notice details and links you've published
- Takes requests for a callback from a director
- Answers questions about flowers, donations and condolences
What it sounds like
An example of how your AI voice agent would handle a call, using your own prices, times and rules.
Questions it answers for you
- “What time is the removal?”
- “Where is the reposing?”
- “How do I arrange a funeral?”
- “Can I leave a message for the family?”
- “Do you look after cremations?”
CallerMy father passed away at home this evening.
AI voice agentI'm very sorry for your loss. I'm going to connect you to our director on call now. Can I take your name and the address in case we're cut off?
CallerIt's Mary, at the house in Cashel.
AI voice agentThank you, Mary. Please stay on the line, I'm putting you through now.
When a person is needed
Every first call is transferred to a person. The AI only gathers details and handles routine information.
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Hear it before you decide
Ring Jessica, our AI receptionist, or chat with our AI assistant. Ask them anything about your business.