AI voice agents and chatbots for massage & day spas
Spa guests often browse late at night, and the phone can't be answered during a treatment. AI books treatments, sells gift vouchers and makes sure guests know what to expect before they arrive.
On the phone
- Books massages, facials and packages without interrupting a treatment
- Explains what's included in each package and how long it lasts
- Asks the screening questions you set, such as pregnancy or recent surgery
- Handles gift voucher questions and redemptions
In chat and messages
- Sells gift vouchers online at Christmas and Mother's Day
- Books couples' treatments and spa days for groups
- Sends arrival instructions and what to bring
- Answers questions about cancellation policy and deposits
What it sounds like
An example of how your AI chatbot would handle a message, using your own prices, times and rules.
Questions it answers for you
- “Do you do pregnancy massage?”
- “What's in the spa day package?”
- “Can I buy a voucher online?”
- “How early should I arrive?”
- “Can two of us be treated at the same time?”
Customer: Can I get a voucher for my mam for Christmas?
AI chatbot: Of course. You can choose a set amount or a specific treatment. The Full Body Massage is the most popular gift.
Customer: The massage please.
AI chatbot: Here's the link to buy it. The voucher will be emailed to you straight away and is valid for 12 months.
When a person is needed
Health questions the AI can't answer from your guidance are passed to a therapist, and the guest is told someone will call back.
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Hear it before you decide
Ring Jessica, our AI receptionist, or chat with our AI assistant. Ask them anything about your business.